Refund policy

Return Rules Summary

  • Returns accepted for 30 days

  • Free return shipping

  • No restocking fee

  • No final sale items


30‑Day Return Policy

We have a 30‑day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, contact us at yawomicheeg@gmail.com. Returns must be sent to the following address:

[INSERT RETURN ADDRESS]

If your return is accepted, we will send you a free return shipping label, along with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

For any questions about returns, contact us at yawomicheeg@gmail.com.


Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can evaluate the issue and make it right.


Exceptions / Non‑Returnable Items

Certain types of items cannot be returned, such as:

  • Perishable goods (food, flowers, plants)

  • Custom products (special orders or personalized items)

  • Personal care items (beauty products)

  • Hazardous materials, flammable liquids, or gases

Please contact us if you have questions about a specific item.

Final sale items are not accepted for return. Gift cards cannot be returned.


Exchanges

The fastest way to get the item you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


European Union 14‑Day Cooling‑Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification.

As with all returns, the item must be in the same condition you received it: unworn or unused, with tags, in its original packaging, and with proof of purchase.


Refunds

Once we receive and inspect your return, we will notify you whether the refund is approved. If approved, your refund will be issued to your original payment method within 10 business days.

Please note that your bank or credit card company may take additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved, contact us at yawomicheeg@gmail.com.